Privacy Policy

Clara & Owen takes the protection of its customers' privacy very seriously. We do our utmost to protect your personal data and apply strict rules regarding the use of your data. In this Privacy Policy we explain which data we collect, why we collect it and how we use it.

Which data do we collect?

When you create an account with Clara & Owen, place an order or use our services, we collect certain data about you. This data may include:

  • your name, email address and other contact details;
  • your billing and shipping address;
  • your payment information;
  • the products you have purchased or your wish lists;
  • information about your browser, your device and your internet traffic.

Why do we collect this data?

We collect this data so that we can offer you the best possible service. For example:

  • Your contact details are used to inform you about promotions and special offers.
  • Your payment information is used to process payments.
  • Your shipping address is needed to ship your orders.

In addition, information about your browser and device is used for internal marketing analysis and to improve our website. This allows us to offer you a better shopping experience.

We never sell your personal data. We share it only with the service providers we need to run our store, such as Shopify (hosting and payments) and our shipping carrier, and with advertising partners as described under "Cookies" below, or when we are required to do so by law.

How do we protect your data?

The security of your data is very important to us, which is why we have taken appropriate technical and organizational measures to reduce the risk of accidental or unlawful access. This means that only authorized staff responsible for managing our systems have access to your data. Payments are processed by Shopify Payments; we never see or store your full card number.

Cookies

We use cookies to improve your experience on our website and to collect marketing information. Cookies are small files stored on your computer that provide us with certain information about your browsing behavior on our website. You can easily delete these cookies by changing your browser settings. Advertising partners such as Meta and Google may use cookies to measure and improve our advertising.

Your rights

As a customer of Clara & Owen, you have the right to request access to your personal data, and to have it corrected or deleted. You can exercise these rights by emailing us at info@claraowen.com.

Depending on the US state you live in, you may also have the right to opt out of the sharing of your personal data for targeted advertising. You can do so on our Your Privacy Choices page.

Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time. It is your responsibility to check regularly for possible changes.

Contact

If you have any questions, comments or complaints about our Privacy Policy, you can contact us at info@claraowen.com.